Refund & Return Policy – Killer Brand

At Killer Brand, customer satisfaction is important to us. Please read our return and refund policy carefully.

Return Eligibility

• Customers can request a return within 7 days of product delivery.

• Only new, unused, unwashed products are eligible for return.

• Products must be returned in original condition with tags and packaging intact.

• Returns are accepted for both defective and non-defective products.

Non-Returnable Items

The following items are not eligible for return:

• Products that are used, washed, damaged, or altered by the customer

• Products without original tags or packaging

• Items purchased during clearance or special sale (if applicable)

Return Process

• To initiate a return, please contact us at:
  admin@killerbrand.namuna.xyz

• Once your return request is approved, return instructions and address will be shared via email.

• Customers are responsible for safely packaging the product for return.

Refund Policy

• After receiving and inspecting the returned product, we will notify you about the approval or rejection of your refund.

• If approved, the refund will be processed within 7 business days.

• Refunds will be issued to the original payment method used at the time of purchase.

Exchanges

• We accept exchanges for eligible products.

• Exchange requests must also be made within 7 days of delivery.

• Exchange is subject to product availability.

Shipping Charges

• Shipping charges are non-refundable, unless the product is defective or incorrect.

• Return shipping costs may be borne by the customer unless otherwise specified.

Contact Us

For any questions regarding returns or refunds, please contact us at:
📧 admin@killerbrand.namuna.xyz